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Privacy Policy

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Last updated: 26 December 2025

1. Introduction

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, Líora .

2. Personal Information We Collect

When you use our Site, we may collect the following types of personal information:

Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full card details)

  • Account details, if you create an account

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited, referring URLs, and time spent on the Site

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Deliver products and services

  • Communicate with you about orders, enquiries, or customer support

  • Improve our website, products, and customer experience

  • Send marketing communications where you have provided consent

  • Detect and prevent fraud or security issues

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (EU & UK Users)

If you are located in the European Union or United Kingdom, we process your personal information under the following legal bases:

  • Your consent

  • Performance of a contract (e.g. processing your order)

  • Compliance with legal obligations

  • Our legitimate business interests, where those interests do not override your rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve the Site

  • Analyse website traffic and performance

  • Personalise content and marketing

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

6. Sharing of Personal Information

We may share your personal information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

  • Marketing and advertising partners (where consent has been given)

  • Legal or regulatory authorities where required by law

We do not sell your personal information.

7. International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including Australia and the United States.

Where required, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections consistent with applicable privacy laws such as the GDPR.

8. Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

a) EU & UK Residents (GDPR Rights)

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

b) United States Residents

Depending on your state of residence (including California), you may have the right to:

  • Know what personal information we collect and how it is used

  • Request access to or deletion of your personal information

  • Opt out of targeted or marketing communications

  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the details below.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

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